Frequently Asked Questions
Do your products arrive as seen in your gallery?
In order to provide you with the most efficient shipping and pricing options, our boxes and envelopes tend to require folding upon arrival. If you have any difficulty in folding a purchased item, please message us at [email protected] and we would be happy to provide you with the necessary instructions.
Can I Pre-Order Kraft Paper Calendars for the Following Year?
We would be happy to speak with our suppliers and custom design next year’s calendar in advance. You may thoroughly detail such a request in either the additional notes section of the checkout page, the contact us form, or through email at [email protected]
Are your products eco-friendly?
Every product in our kraft paper store is either fully or mostly constructed of biodegradable kraft paper. If our product comes in other materials, we always provide the kraft paper alternative. We realize how crucial sustainable packaging is to our community. In fact, sustainability has been one of BuyKraft’s core values and founding elements. If you’re unsure about the composition of any of our products, our support team at [email protected] would be pleased to offer that clarity.
General Selection and Purchasing Instructions
1. Please select the quantity and preset size, design, or color that the product is offering.
2. The majority of our items are sold in lots. Every unit of product quantity usually represents one lot. For example, if
the product title outlines “10” pieces, then a quantity of “1” will result in a shipment of 10 pieces of your desired item.
3. If the product quantity is not specified in the title or product description, then a single quantity of the item will ship one single unit.
4. If you need any clarification, please contact [email protected] We would be more than happy to guide you through the process.
5. Upon selecting your product specifications, you can either choose to buy with PayPal now, or proceed to additional payment options, including credit or debit.
6. We offer a wide assortment of shipping options. If our free shipping is available but you wish that your shipment is expedited,
then we can offer faster shipping options for an additional fee. For further shipping information, please see Shipping & Payment.
1. Although the selections presented to you are standardized, we would be happy to customize your order when possible.
2. If you have a custom order, please contact [email protected] Our specialists will work with our hand-picked vendors to tailor the product to your expectations.
3. Depending on the custom request, your final product price might vary.
4. Please be thorough in your custom request, and include dielines, size expectations, and concept sketches when possible.
5. If we are unable to personalize the printing, design, or sizing of your kraft paper product, then we will do our very best to offer you an alternative that fits your expectations.